There is a known Bluetooth issue on Apple’s newest iOS 8. Many of you have noticed this issue is affecting your heart rate monitor Bluetooth connection (along with car connections, headphones and speakers). Note: If you have not updated to iOS 8, we do not advise doing so.
Already updated to iOS 8?
According to Apple developers, they have resolved the Bluetooth issues in the new iOS 8.1. This version is rumored to release on October 20th. It is our highest priority to assist Apple in fixing this issue. We want our users to get their daily HRV readings!
The good news!
We have submitted a new version of SweetBeatLife and Bulletproof Stress Detective to the app store, which includes a working firmware update for iOS 8 and the HealthPatch. As soon as it is processed by Apple, it will be available for download. SweetBeatLife and Bulletproof Stress Detective users with the HealthPatch will be ready to run sessions on iOS 8.
Note: Once the apps are processed by Apple, we will send out an email to let users know to update their HealthPatch firmware.*
Update Your App!*
SweetBeatLife and Bulletproof Stress Detective users can update their applications. This update includes SweetBeatLife 1.2.2 or Bulletproof Stress Detective 1.0.2 with a pre-installed firmware update for the VitalConnect HealthPatch. The HealthPatch is now compatible with iOS 8!
How come the HealthPatch works but other Bluetooth Low-Energy (BTLE) monitors may not work?
For security reasons, the VitalConnect HealthPatch uses a more complex “handshake” to connect via Bluetooth. BTLE chest straps use “open” Bluetooth. Apple hopes to resolve the open Bluetooth issues in the new iOS 8.1.
How do you update?
Some of you have your app store set to update automatically. If you want to see which version of software you are running, select the General tab > About. If it matches with the mentioned versions you are good to go! If it doesn’t – go to your device’s App Store. You will see the Updates tab (bottom right corner) > Update SweetBeatLife or Bulletproof Stress Detective. If it says, “Open”, you already have the most recent version.